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  • Large in the Netherlands
  • Large offer of machinery
  • World-wide heavy machinery trader
  • Best price and service
  • Durable relationships

Privacy Statement

With this privacy statement we give insight in the personal data that we collect from you and for what purposes we use it. We process all personal data as prescribed by the requirements of the General Data Protection Regulation (GDPR). Pfeifer Heavy Machinery only stores personal data that is personally provided by the person concerned. This privacy statement becomes effective when you visit our website or use our services.

Cookies

We use cookies for the optimal functioning of our website and also for analytical purposes. If you want more information about the use of cookies, click on the cookie statement.

Google Analytics

Pfeifer Heavy Machinery uses Google Analytics to gain insight into the use of the website by visitors. With this data we optimize our website. With the help of Google Analytics Cookies, pseudo anonymous personal data of visitors are stored in Google Analytics. Pseudo anonymous data can not be traced back to a specific person. This data includes:

● location
● operating system
● browser
● type of device (tablet, mobile or desktop)
● pages viewed
● how the visitor has entered the website
● the duration of the visit on the website
● IP address

For example, an IP address is not visible and can not be traced back to a specific person. Both Pfeifer Heavy Machinery and involved employees of contracted service providers can access these personal data. In the Google's privacy statement you can find information about the security of your personal data. Pfeifer Heavy Machinery has a data processing contract with Google Analytics to ensure the same level of security and confidentiality of your data.

Yandex

Pfeifer Heavy Machinery uses Yandex Metrica to gain insight into the use of the website and for user optimization. Yandex places cookies on our website. These cookies collect pseudo-anonymous personal data from visitors and make recordings of visits. This data is stored in Yandex for up to 2 weeks. Our employees or an involved service provider can view and use this personal information. In The privacy policy of Yandex you can find information about the security of your personal data.

Newsletter

You can subscribe to our newsletter. In our newsletter we inform you about news regarding our services. You can subscribe to the newsletter on our website with your email address, name and interests. Your personal data will only be added to the list of recipients when you granted permission. You grant permission by clicking on a link in the email which you receive immediately when you register for the newsletter. Both Pfeifer Heavy Machinery and involved employees of engaged service providers can access these personal data. When you are interested in buying machines you will receive a weekly newsletter. If you are interested in machine rental and transport, you will receive a monthly newsletter. You can unsubscribe from the newsletter at any time. This can be done via the unsubscribe link in the newsletter itself. We use Mailchimp to send the newsletter and share your personal data. You can of course view the privacy statement of Mailchimp.

Contact form

If you want to contact us, you can fill in a contact form on the website. The personal data entered in the contact form are processed encrypted. When you have a fill in contact form, we need the following personal information from you: 

• Name
• Email address
• Phone number
• Message

In this way we can maintain contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within five years.

Mail us

If you want to contact us, you can also fill in the form mail us on the website. The personal data entered in the form mail us are processed encrypted. When you have a fill in form mail us, we need the following personal information from you: 

• Email address
• Message

In this way we can maintain e-mail contact with you. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When a contact enquiry has been completed, the accompanying personal data will be removed from all parties within five years.

Make an offer

When you want to place a bid on one of the machines, you can fill in the 'make an offer' form on the website. The personal data entered in the form make an offer are processed encrypted. When you have a fill in form make an offer, we need the following personal information from you:

• Make an offer
• Name
• Country
• Email address
• Phone number
• Option (maintenance and repair, tests & inspection, transport service)
• Message

In this way we can assess and process your offer and contact you about the offer. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When the form make an offer has been completed, the accompanying personal data will be removed from all parties within five years.

Pfeifer Financing

At Pfeifer Heavy Machinery you can finance the purchase of a machine. Fill in the "Pfeifer financing" form on the website to apply for finance. The personal data entered in the form Pfeifer Financing are processed encrypted. When you have a fill in form Pfeifer Financing, we need the following personal information from you:

• Company name
• Name
• Email address
• Machine number

In this way we can forward your finance application to a financing party that will help you finance the machine. We share the personal data with our engaged service providers so they can carry out their work correctly and efficiently for us. We have a processing contract with the engaged service providers to ensure the level of security and confidentiality of your personal data. When the form Pfeifer Financing has been completed, the accompanying personal data will be removed from all parties within five years.

Data from children under 16 years

Our website and / or service does not intend to collect personal data about visitors who are younger than 16 years old, unless they have permission of parents or guardian. We can not check if a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent the collection of personal data about children without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us via the contact details at the bottom of this privacy statement. We will delete this information. 

View, amend or delete data

You have the right to see, correct or remove your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Pfeifer Heavy Machinery. Also you have the right to data portability. This means that you can request us to send the personal data that we have about you, to you or another organization mentioned by you. If you want to send a written request for: 

● inspection
● correction
● deletion
● data transfer
● to withdraw your consent
● to make objection to the processing of your personal data

Send your request to the address mentioned in the contact information at the bottom of this privacy statement. We will respond to your request as soon as possible, but in any case within four weeks. We request that you enclose a copy of your identity card with this request. Please note that you must mark your Citizen service number, also on the copy of your personal ID. You must also include in the accompanying message that the copy is provided for the above request. Only in this way can we ensure that only you have access to your personal data.

Pfeifer Heavy Machinery has no influence on the use of data by Social Media. Data from Google Analytics and Yandex do not allow us to obtain traceable personal data, nor can we change this data for you. We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect your personal data

Pfeifer Heavy Machinery takes the protection of your personal data seriously and takes appropriate measures to prevent abuse of data, loss of data, unauthorized access, unwanted disclosure and unauthorized modification. For example, Pfeifer Heavy Machinery:

● uses encryption by a SSL layer
● ensures that only appointed persons have access to the data
● access to the data is protected
● safety measures are regularly checked

If you feel that your personal data is not secure or that there are indications of abuse, please contact us via the contact details at the bottom of this privacy statement.

Questions and / or remarks

Do you have any questions or remarks about this privacy statement? You can contact us via the contact details at the bottom of this privacy statement. 

Contact details

Pfeifer Heavy Machinery
Den Sliem 35
7141 JE Groenlo (NL)
Tel: +31 (0) 544 4631 14
info@pfeifermachinery.com